Firstly, I have given this Pharmacy 1 star as there is no option to give a zero review. I visited this pharmacy having left a prescription to be dispensed. I was told that 1 item was not in stock and it would be ordered and ready for collection the following day. On returning the following day to collect my 'owing item I was told that it had not been in their order and in fact there was a manufacturing problem and it therefore was not available and i would have to get another prescription from my gp as they could not give me back the prescription as it had partially been dispensed. Being a retired Pharmacist, I knew this was correct. However, when ordering this item the Pharmacist would have been informed that it was not available subsequently being told it was not in the order was in fact untrue! The staff in this pharmacy have no customer service skills, every thing seems disorganised, unprofessional and not welcoming to customers. It does not instill confidence in taking your prescription there. I will not visit this pharmacy again and have told relatives and friends to take their prescriptions elsewhere where customer service will be apparent and standards will not fall as clearly it has done at Well Pharmacy. Avoid this pharmacy.
This is the worst pharmacy I have had the misfortune to visit. The staff are so unprofessional it's unreal. They don't seem to know what they are doing and have no customer service skills. I will never use this pharmacy again and have advised family and friends to avoid as well. If I could give no stars then I would have done. I thought Boots were bad but this pharmacy is down on another level.
Unfortunately I cant give it less than one star.
Very friendly staff if you ask for things
My husband was trying to find a particular medicine which he has been taking for many years but had been told that our local dispensary could not obtain it. I telephoned several other pharmacies in the area but only Toni at Well Pharmacy, Eastwood offered any real help at all. She was wonderful! She immediately phoned her supplier, and rang me back within a few minutes, to say that she could have it in stock for the next day. She also phoned to say that it had arrived at the pharmacy so that we wouldn't have a wasted journey. She was friendly, efficient and treated us with care and professionalism. I can't thank her enough.
Well Eastwood - Church Walk is a UK Pharmacy based in Eastwood, East Midlands. Well Eastwood - Church Walk is located at 2a Church Walk, Eastwood, Nottingham NG16 3BG, UK.
Please contact with Well Eastwood - Church Walk using information above: Address, Phone number, Fax, Postal code, Website address, E-mail, Facebook. Find Well Eastwood - Church Walk opening hours and driving directions or map. Find real customer reviews and ratings or write your own review.
You Might Also Consider